Frequently Asked Questions

Everything you need to know about your Magic Mountain experience.

What is the Magic Mountain return policy?

We offer a 30-day return window for all unworn garments with original tags attached. Simply use our online portal to generate a prepaid return label.

How long does shipping usually take?

Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on customs processing.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for our tailored fits.

Are your materials sustainably sourced?

Yes, Magic Mountain is committed to ethical fashion. 80% of our current collection is made from organic cotton, recycled polyester, or Tencel.

Can I change or cancel my order after it's placed?

Orders are processed quickly to ensure fast delivery. You can modify or cancel your order within 60 minutes of placement by contacting our support team.

Do you offer international shipping?

We currently ship to over 50 countries worldwide. Shipping costs and import duties are calculated automatically at checkout based on your location.