Returns & Exchanges
At Magic Mountain, we want you to love your new style, but if something isn't quite right, we offer hassle-free returns within 30 days of delivery. All items must be unworn, unwashed, and still have the original tags attached to be eligible for a full refund.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Pack Your Items
Securely place your items in the original packaging or a sturdy mailer, ensuring all original fashion tags and labels are included.
- 3.Print and Attach Label
Download and print the prepaid shipping label provided via email, then affix it clearly to the outside of your return package.
- 4.Drop Off and Track
Take your package to the nearest authorized carrier location and keep your drop-off receipt to track your return back to our peak.
